Azores.com Terms and Conditions

These Terms & Conditions govern use of Azores.com and the travel services arranged through Portugal Online Corp. They supplement the specific booking, payment, cancellation and supplier terms provided with individual vacation packages, quotations and confirmed reservations.

Last updated: September 14, 2026

1. Website Use

Azores.com may be used for legitimate travel research, inquiries, reservation requests and purchases. You agree not to misuse the website, attempt unauthorized access, interfere with website operation, submit fraudulent requests or reservations, or copy or use website content in violation of applicable intellectual-property rights.

2. Our Role as a Travel Agency

Portugal Online Corp arranges travel services and may act as an intermediary between travelers and independent third-party suppliers, including hotels, airlines, transportation companies, tour operators, guides, activity providers and car-rental companies.

Unless Portugal Online Corp is specifically identified as the operator of a service, the travel supplier is responsible for providing that service under its own operating terms and conditions.

3. Reservations and Availability

Travel services are subject to availability and confirmation. Submission of an inquiry, vacation-planner request, quote request or reservation request through the website does not by itself create or guarantee a confirmed reservation.

Prices, schedules, hotels, transportation, tours and other services may change before confirmation. If a requested service is unavailable, we may offer an alternative for your approval.

A reservation is considered confirmed only when the applicable booking requirements have been completed and confirmation has been issued.

4. Package-Specific and Supplier Terms

Deposits, final-payment deadlines, cancellation rules, change fees and refund terms vary by package and supplier. The specific terms provided with your quotation, booking confirmation, invoice, package information or other reservation documentation apply to that reservation.

If a package-specific or supplier term conflicts with a general statement on this page, the specific term provided for the reservation will govern that travel service to the extent permitted by applicable law.

5. Prices and Payments

Payment schedules and required deposits will be disclosed before a reservation is confirmed. Travelers are responsible for paying all amounts by the stated deadlines. Failure to make a required payment may result in cancellation of services subject to the applicable booking terms.

Unless otherwise stated, prices published on Azores.com are quoted in U.S. dollars (USD). A quotation may be revised before confirmation if supplier pricing, taxes, exchange rates, availability or other underlying travel costs change.

6. Cancellations, Changes and Refunds

Cancellation and change penalties depend on the package, supplier and timing of the request. Some deposits, airfare, tickets, reservations or supplier charges may be non-refundable.

Refund eligibility is determined by the booking conditions applicable to the reservation and by any relevant supplier rules. Unused services may not be refundable.

Requests to change or cancel a confirmed reservation should be made as soon as possible. A requested change is not effective until it has been accepted and confirmed.

7. Traveler Information and Responsibilities

Travelers are responsible for providing accurate information and for reviewing all names, dates, destinations and services shown on quotations and confirmations. Traveler names should match the travel documents that will be used for the trip.

Travelers are also responsible for obtaining and carrying documentation and permissions required for travel, which may include:

• A valid passport.
• Visas or other entry authorizations when required.
• Health or entry documentation required by a destination or transportation provider.
• Documentation required for minors or other travelers in particular circumstances.
• Any driver’s license or other documentation required for rental-car services.

Entry and documentation requirements can change. Travelers should verify current requirements with the appropriate government authorities and transportation providers before departure.

8. Travel Insurance

Travel and cancellation insurance is strongly recommended. Insurance is not automatically included unless it is specifically listed as part of a package or reservation.

Travelers should review any insurance policy carefully, including coverage, exclusions, limits and claim procedures, to determine whether it meets their needs.

9. Changes Outside Our Control

Travel can be affected by events outside the reasonable control of Portugal Online Corp or its suppliers, including weather, transportation disruptions, strikes, natural events, government actions, public-health restrictions, security events or other circumstances that may require changes to an itinerary or service.

When such events occur, we will make reasonable efforts to assist with available alternatives, subject to supplier policies, availability and any additional costs that may apply.

10. Third-Party Suppliers

To the extent permitted by law, Portugal Online Corp is not responsible for the independent acts, omissions or failures of third-party travel suppliers. Rights or remedies relating to a supplier-provided service may also be subject to that supplier’s terms and applicable law.

Supplier schedules, operating conditions, check-in requirements, baggage rules, vehicle-rental requirements and other service conditions may change and remain subject to the supplier’s applicable terms.

11. Website Content and Intellectual Property

Text, photographs, graphics, itineraries, branding and other original content on Azores.com are protected by applicable copyright, trademark and intellectual-property laws. Content may not be reproduced, republished or commercially exploited without authorization except as permitted by law.

Website content is provided for general information and travel planning. Although we make reasonable efforts to keep information current, travel information, schedules, prices, entry requirements and supplier details can change.

12. Privacy

Our collection and use of personal information is described in the Azores.com Privacy Policy. Privacy and cookie choices can also be reviewed through our Privacy Choices / Opt-Out Preferences page.

13. California Seller of Travel

Portugal Online Corp is registered as a California Seller of Travel, CST 2114755-40. Registration as a seller of travel does not constitute approval by the State of California.

14. Governing Law

These Terms & Conditions are governed by the laws of the State of California, except where another law must apply. Any dispute concerning these general website terms will be subject to applicable law and jurisdiction.

Nothing in these Terms & Conditions is intended to limit rights that cannot lawfully be waived or restricted.

15. Changes to These Terms

We may update these Terms & Conditions from time to time. The version posted on this page applies to website use from its stated update date. Terms already provided for a confirmed reservation remain subject to the booking conditions applicable to that reservation.

16. Contact Us

Questions about these Terms & Conditions may be directed to:

For travel planning or reservation assistance, please use our Contact Us page.